Empowering State and Local Government IT with Business Class Internet: A Guide to Modern Infrastructure

The role of technology has never been more crucial in the IT landscape of State and Local Government agencies. Whether organizations are trying to streamline their operations or protect the public’s sensitive data, they need to leverage high-speed internet, private networks, and a variety of tech solutions to provide the kind of service people have come to expect. Fortunately, this raises just as many opportunities as challenges—opportunities for public sector organizations to get a step ahead, meet the needs of everyday people and businesses, and maintain efficient safe digital operations.

Connect with Cox Business

Contact Cox Business to learn how their IT and network expertise helps Local and State Government agencies overcome obstacles and empower technology for the betterment of citizens living in their communities.

Learn more

Challenges and Pain Points State and Local Government IT Teams

State and local government agencies often have to tangle with balancing limited financial resources with IT demands that keep intensifying from month to month. This can make it difficult to adopt the newest, most innovative solutions. In addition, many organizations also have to navigate:

The need to update legacy systems and enhance cybersecurity. Consequently, they’re able to take advantage of manufacturers’ patch releases that address known vulnerabilities.
Overcoming resistance to change and navigating procurement processes. Change can be hard to implement, especially when people have gotten used to working with the same systems for years—even decades. And when it comes time to procure new resources, the process of identifying and then funding each purchase can be time-consuming and packed with obstacles.

The Impact of ISP Solutions and Private Networks for State and Local Government IT

By partnering with ISP companies and deploying private networks, public sector organizations can significantly strengthen the efficiency and speed of their IT infrastructures. Using these solutions can support enhanced operational efficiency because you have more control over your network’s speed and performance.

In addition, with the right ISP, you have access to cybersecurity tools that have been tried and tested in a variety of digital ecosystems. This enables you to better secure the digital assets the public entrusts to your organization.

In addition, private networks give you the ability to scale your operations and set up a reliable infrastructure designed to meet your specific needs. As a result, you can have a more resilient network that maximizes uptime and civilian satisfaction..

Tools and Strategies for Modernization

The following tools and strategies streamline the process of establishing an agile, robust operation.

Cloud-based Solutions

Cloud solutions provide you with flexible and scalable services that you can easily adjust to meet changing needs. Instead of investing heavily in the hardware and software you need to run your operations, you can have these provisioned in the cloud, paying a monthly fee. Whenever you need to upgrade or add users, your provider can make sure you have the cloud computing resources needed for a smooth implementation.

In addition, your data is more accessible and available to all employees that have internet access. This enables more convenient remote and hybrid work arrangements. With the cloud, developing a backup and recovery infrastructure is relatively simple and inexpensive. Your cloud provider already understands the best practices that can boost operational resiliency and has the storage and computational resources needed to set up redundant, parallel, or backup solutions.

A report by Deloitte reveals that many public organizations have chosen to host and store citizen data in the cloud. In this way, they can take advantage of the advanced security protocols and technologies that cloud providers have access to. This can reduce the chances of insider threats as well as vulnerabilities stemming from outdated storage components that someone neglected to update.

Cybersecurity Enhancements

By enhancing your cybersecurity software and protocols, you can safeguard your infrastructure against the most recent threats. For example, by using the most recent encryption algorithms, you can prevent data exfiltration attacks executed by hackers who have already cracked legacy encryption systems.

As a result, you get enhanced data privacy, which is especially crucial when you have to secure the information of the public. You also reduce the risk of breaches, which goes a long way to earning the public’s confidence and maintaining uptime.

Private Networks

By deploying a private network, you gain a dedicated network infrastructure that’s under your control. With a software-defined wide area network, for instance, you can decide how you manage your bandwidth, choosing which network activities you want to prioritize. This is especially important when you have to put certain IT operations ahead of others, such as a communications system during a natural disaster.

For instance, you can set up a dedicated network to handle mission-critical operations, such as maximizing the availability of electricity for hospitals and emergency responders during a catastrophic storm. In this way, you can dramatically reduce the chances of interrupted service while also boosting the security of your system.

Implementing a Modernization Strategy

Implementing a public sector modernization strategy is relatively straightforward with the following steps:

Assess your current IT infrastructure to identify needed upgrades. This would include integrating private networks with your current system. Your upgrade list should also prioritize replacing or improving legacy systems that have limited throughput.
Select the tech solutions that align with your organization’s objectives. During this process, you want to emphasize security, scalability, and reliability. Your tech provider should use the most up-to-date security protocols and technology, such as next-generation firewalls. And when it’s time to scale up, the process should be simple and require minimal lifting on your end.
Deploy best practices for integrating new technologies with your existing systems. For example, when deploying a private network, it may be best to start by supporting the most mission-critical functions. Then, after you’ve observed and measured the system’s success, you can expand your solution.

Trends and Predictions

Currently, there’s an increased emphasis on cloud solutions, cybersecurity and data analytics in the public sector.

Cloud solutions already play an integral role in successful public sector operations. They enable quick expansion and contraction and make it far easier to avoid unexpected equipment costs. Cybersecurity will continue to dominate the strategic landscape of public sector organizations, especially with the advent of ransomware-as-a-service and other attack vectors that lower the bar for even novice and inexperienced hackers. Data analytics will collect and analyze the data your systems produce, discovering ways to save money and time, as well as detect threats.

Public networks will also continue to rise as a better option for maintaining control over your network and who accesses it. With your own private network, you can establish strict guidelines regarding who can access which assets and the kinds of traffic allowed to traverse your system.

Another trend on the horizon is integrating your systems with other technologies. For instance, you can integrate your emergency management system with a customer relationship management (CRM) solution, which you could use to store contact information. The contact data of individual people or organizations could then be incorporated into your emergency management system, making it faster and easier to reach out to the contacts you need to connect with the most urgently.

Lastly, high-speed internet from ISPs and private networks can be the foundation for improving the security and performance of your IT system. Cloud solutions, for example, operate smoother because you can maximize connectivity with your cloud provider. Cybersecurity is easier to implement because your ISP can provide you with the most up-to-date tools. Data analytics can happen quicker and more seamlessly because you can handle larger streams of information coming in at once, thanks to optimized bandwidth.

Partner with an ISP for Your State or Local Government IT Modernization

By teaming up with an experienced business ISP, you enable a smoother, faster IT modernization. This is especially crucial for public sector organizations that are often held accountable for how they invest taxpayer funds. By partnering with an ISP to shorten the runway for a modernization project, you keep stakeholders happy and create safer, more convenient experiences for those you serve.

IT leaders can explore comprehensive ISP solutions, including private networks, for infrastructure enhancement, security, and service delivery improvements by connecting with Cox Business today.

Frequently Asked Questions

How do private networks benefit public sector IT infrastructure?

Private networks provide superior bandwidth management and reduced latency. They also increase data security, which ensures uninterrupted service and protects sensitive information.

What cybersecurity solutions are available from ISPs for the public sector, and how do private networks enhance security?

ISPs offer advanced security protocols and software to protect against cyber threats. Private networks enhance security by providing a dedicated infrastructure with isolated network traffic. This reduces the risk of unauthorized access and data breaches.

How do ISPs support data analytics initiatives in government organizations, and what role do private networks play?

ISPs provide high-speed internet and private networks, and these function as the foundation for data analytics programs. Private networks make it possible to have secure and efficient data transmission. This makes it easier to facilitate the collection, analysis, and interpretation of data.

What are the key considerations for integrating private networks with existing IT systems?

Key considerations for integrating private networks include assessing current IT infrastructure and selecting technology solutions that align with your objectives. In addition, it’s imperative that you ensure seamless transition and optimization while enhancing security and performance. This can improve acceptance of your changes across your organization.

How can State and Local Government IT leaders stay ahead of rapidly evolving technology trends, including the adoption of private networks?

State and local government IT leaders can stay ahead of technology trends by continuously monitoring advancements in IT infrastructure. They should also look into collaborating with ISPs to explore innovative solutions. And when it comes time to invest, money should go towards ongoing training and development for IT staff. This enables them to adapt to evolving technologies, which includes the adoption of private networks.